*MANAGEMENT TRAINING

4:30pm – Registration
5:00pm-6:15pm — Management Practices/Defining Responsibilities: Ken Terry, LRWA/USDA Wastewater Technician & Trainer
6:15pm-6:30pm — Break/Snack sponsored by: Louisiana Insurance, LLC
6:30pm-6:45pm — Insurance Needs: Jason Smith, Louisiana Insurance, LLC
6:45pm-8:00pm — Financial Practices: Rusty Reeves, LRWA Deputy Director
8:00pm-8:45pm — State & Federal Regulations for Public Water Systems: Todd Abshire, LRWA/USDA Wastewater Technician
8:45pm-9:15pm — Technical: Rusty Reeves, LRWA Deputy Director

*Management Training – As outlined in LAC 48: Part V. 7707-7719
“Management Training. As a part of meeting the managerial capacity requirements, all appropriate staff of existing public water systems shall attend a training session provided by the state, its contractors or other state recognized trainers for board members, council members/mayors/owners, etc. Management training for all board members/council members/mayors/owners of existing public water systems will be based on whether their water system has been issued an administrative order, and/or is on the significant non-complier’s list and/or has had primary MCL violations during the past three years. The department will continue to encourage attendance on a voluntary basis at management training sessions by board members/council members/mayors/owner’ of other public water systems. Training sessions shall be provided periodically and appropriate parties as noted above will have the opportunity to attend one of the scheduled sessions within six months after the system has been notified that is it being evaluated for technical, managerial, and financial capacity.”

7:00am-8:00am – Registration
8:00am-8:15am — Introduction and Certification Rule: Rusty Reeves, LRWA/EPA Training Specialist and Deputy Director
8:15am-9:00am — What is Your Data Telling You: Rusty Reeves, LRWA/EPA Training Specialist and Deputy Director
9:00am-10:00am — Act 292 of 2018 Requirements/Complaints Logs & Flushing Program Requirements:  Rory Dobbs, LDH Staff
10:00am-11:00am — Surveys and Significant Deficiencies – How to Respond to the Survey Letter: Tyler Lollis, LDH Staff
11:00am-12:00pm — Cross Connection, A Written Plan: Susan Robbins, LRWA/USDA FSA Source Water Protection Specialist
12:00pm-1:00pm – Lunch sponsored by: Griner Drilling Services, Mississippi
1:00pm-2:00pm — Pump Applications, Operation and Maintenance Practices: Robert Morris, Griner Drilling Services
2:00pm-3:00pm — Revised Total Coliform Rule (RTCR) – Level 1 and Level 2 Assessments:  Floyd Smith, District Compliance Officer or Stephen Ray, LDH Staff
3:00pm-4:00pm — Treatment Options What Works!!!: This will be a panel type discussion comprised of 2 to 3 attendees and LRWA staff and moderated by Rusty Reeves, LRWA/EPA Training Specialist and Deputy Director
4:00pm-4:45pm — Distribution System Flushing Practices & Issues: Rusty Reeves, LRWA/EPA Training Specialist and Deputy Director
4:45pm-5:00pm — Questions and Adjournment

*Management Training

7:00am-8:00am — Sign-in/Registration
8:00am-8:15am — Introductions and Workshop Objectives
8:15am-8:45am — Session 1: Overview of Key Management Areas – Presentation
• Presentation of Key Management Areas
• Group Discussion: Other Important Management Areas for Sustainability
8:45am-9:40am — Session 2: Utility ‘Self-Assessment’ Exercise
Explain “Sustainable Management Self-Assessment”
Participants Conduct Self-Assessment
• Rate utility achievements and rank management priorities
• Plot results: achievements vs. priorities
Table Discussion Among Participants About Results
• Where is your utility strong? Why?
• Where is there the most room for improvement? Why?
• What are your areas of focus?
• Why is performance low?
Technical capacity?
Financial capacity?
Managerial capacity?
• What are the commonalities and differences among table participants’ achievements, priorities, and challenges?
9:40am-10:40am — Session 3: Plenary Discussion – Self Assessment Results
• Tables Report Results of Assessment (30 minutes)
• Synthesize Results (30 minutes)
10:40am11:30am — Proper Pump Applications: Ben Humphries, Delta Process Equipment
11:30am-12:30pm — Lunch sponsored by: Delta Process Equipment
12:30pm-1:30pm — Applicable Pump and Motor Controls: Ben Humphries, Delta Process Equipment
1:30pm-2:15pm Session 4: Table Exercise – Improving Outcomes
Each table completes an improvement worksheet for one low achievement/high priority management area.
Discussion Questions:
• What will constitute “high achievement” in this management area?
• What changes will the utility need to make to improve performance?
• How could you track your performance progress?
• What will be the biggest challenges to performance improvement?
2:15pm-3:15pm — Session 5a: Plenary Discussion – Practices, Tools, and Measures: Results
• Tables Report Findings
• General Discussion of Findings
3:15pm-4:15pm — Session 5b: Plenary Discussion – Practices: Results
• Synthesis of Table Discussion Results
• Local Assistance Available in Key Management Areas
• Presentation of Additional Tips, Tools, and Measurements (prepared before the workshop during the “Prepare Meeting Materials” phase)
• Reflections: Key Lessons Learned and Near-Term Steps
• Discuss System Management Improvement Plan
4:15-5:00pm — Session 6: Feedback Session
Participants Complete Workshop Evaluation Form
• Are these the right management areas, and how to improve?
• Is self-assessment useful, and how to improve?
• Are tools and tips useful, and how to improve?
• Are measures useful, and how to improve?
• Overall rating of format, flow, presenters, etc.
Collect Evaluation Forms
5:00 Adjourn

All presentations will be conducted by Rusty Reeves & other LRWA Staff unless otherwise noted.

*Management Training – As outlined in LAC 48: Part V. 7707-7719
“Management Training. As a part of meeting the managerial capacity requirements, all appropriate staff of existing public water systems shall attend a training session provided by the state, its contractors or other state recognized trainers for board members, council members/mayors/owners, etc. Management training for all board members/council members/mayors/owners of existing public water systems will be based on whether their water system has been issued an administrative order, and/or is on the significant non-complier’s list and/or has had primary MCL violations during the past three years. The department will continue to encourage attendance on a voluntary basis at management training sessions by board members/council members/mayors/owner’ of other public water systems. Training sessions shall be provided periodically and appropriate parties as noted above will have the opportunity to attend one of the scheduled sessions within six months after the system has been notified that is it being evaluated for technical, managerial, and financial capacity.”

Please note:  LRWA Training Sessions are a “Fire Arm Free Zone”

Pre-registration for these events is now closed.  Please register onsite the day of the event.