August 26, 2015West Bank Reception Center2455 Hwy 18Vacherie, LA  70090 (8 hours of CEU credits have been approved by LA DHH in all categories and levels of both Water & Wastewater)(This class has also been approved for Management Training requirements, see below)Management Training — As outlined in LAC 48: Part V. 7707-7719 — “As a part of meeting the managerial capacity requirements, all appropriate staff of existing public water systems shall attend a training session provided by the state, its contractors or the state recognized trainers for board members, council members/mayors/owners, etc. Management training for all board members/council members/mayors/owners of existing public water systems will be based on whether their water system has been issued an administrative order, and/or is on the significant non-complier’s list and/or has had primary MCL violations during the past three years. The department will continue to encourage attendance on a voluntary basis at management training sessions by board members/council members/mayors/owners of other public water systems. Training sessions shall be provided periodically and appropriate parties as noted above will have the opportunity to attend one of the scheduled sessions within six months after the system has been notified that is it being evaluated for technical, managerial, and financial capacity.”

7:00am-8:00am – Sign-in/Registration 8:00am-8:15am — Introductions and Workshop Objectives 8:15am-9:00am — What is Your System’s Public Image & Improving Your Public Image9:00am-9:30am — Session 1: Overview of Key Management Areas – Presentation & Group Discussion9:30am-10:30am — Session 2: Utility ‘Self Assessment’ Exercise10:30am-11:30 am — Session 3: Plenary Discussion – Self Assessment Results 11:30am-12:00pm — Upgrading and Maintaining Your System’s Cash Register– David Wyble, Neptune Meters 12:00pm-1:00pm — Lunch sponsored by HD Supply, Co, Mike Self1:00pm-1:45pm — Session 4: Table Exercise – Improving Outcomes 1:45pm-2:15pm — Session 5a: Plenary Discussion – Practices, Tools, and Measures: Results 2:15pm-3:30pm — Session 5b: Plenary Discussion – Practices: Results 3:30pm-4:15pm — System Management – Lagniappe “a little something extra” — Susan Robbins, LRWA/USDA FSA Source Water Protection Specialist4:15pm-5:00pm — Session 6: Feedback Session 5:00 Adjourn All presentations will be conducted by Rusty Reeves, CET- LRWA Deputy Director & LRWA/USDA Circuit Rider unless indicated otherwise.

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